LORENZO L BENTON

Mobile: 562-544-4392

lorenzo.benton69@gmail.com

 

OBJECTIVE:

 

Seeking new challenges in a Managerial\Supervisory position where relevant education, extensive experience, customer service, analytical follow-up and problem-solving skills will be utilized and advanced in telecommunication services.

 

SKILLS:

·   15+ years of experience with telecommunication managerial and technical support, PMP trained.

·   Project Management expertise with the ability to build and manage project plans that successfully monitor schedules, timeline and milestones for large-scale implementation projects.  $14 million largest budget  

·   Possess good judgement, understanding of escalation procedures/etiquette and facilitate meetings with cross functional teams to gain issue consensus/resolutions. 

·   MS Office Suite/Project, Excel, Power Point, V-Lookup, Pivot table, Macros.

·   Highly skilled in Wireless, Fiber, Sonet, and IP- based networks: GSM, CDMA, UMTS, LTE, DAS, WiMax RF antenna systems. 

·   Strong analytical, technical and time management skills with a proven ability to analyze, maintain, support wireless and switch transport equipment traversing varied networks.

·   Experience with setting up, configuring, troubleshooting of cellular switch and radio networks. 

·   Experience working in an integrated product team, read and understand complex drawings and schematics.

 

 

Training/Certifications: PMP/CAPM prep course, AT&T Antenna alignment, AT&T Antenna & TMA, Nokia FBBA, DUW modernization, Cisco NCS6000 Routers, LTE Integration/Installation, SCADA Monitoring, Ericsson Smart Laptop, WCDMA RNC Technician, Ericsson LTE/EPC Network Architecture, Ericsson MME SGW Roadmap, Nokia HSPDA, UMTS CDMA Interface, UMTS Signaling, Ericsson RT2 Certified, Anritsu Site Master Training w/RF antenna distribution, Nokia BTS/Flexi Edge, NRT2, CDMA Handset Software/Hardware Quality Audit, Field Interoperability Test Engineer (OEM) FLEX Master, DSL Transmission Technology; I&M testing using N1610A, N1700A service, VMX, VoIP & OcTel Voice Messaging Servers, ALU Enterprise Omni Data switch, ALU Omni Access WLAN, Solaris, Unix and IDNX (20, 70, 90) ATM switch training using Cisco Routers (7000-9000) Alcatel 1630/31/33 – SX Sonet Cross Connect O/M, Unix Basics, Sprint 2.5Ghz, NSN FBBA mod, Sprint 6.5Mhz, TMO L1900/L2100

 

Industry Software: Granite (XNG), MS Visio-Office MapInfo, Suite-Project-Access, ProComm Plus, OS/2 DOS, Lotus Notes, Vortex, Hyena PC Tools, Preside, FLEXR, Sane Server, CAIT, Hyper-Term, ARES, Nokia BTS Manager, Ericsson OMT, CASPER, Nortel Performance Tool, Ericsson OSS/MoShell, RBS Element Manager, Java Script, HTML, Visual Basic, ASP, Access, Oracle 7 & 8, Nortel BTS Manager

 

Network Elements: Passport, SCADA, Alcatel, Titan, Tellabs, DSC, Cisco Routers, Cisco 15454, Lucent TNT/APX, Cienna Firefly Transport, Navigator, Cienna Core Director, Nortel OC3/OC48/OC192/OpTera, Fujitsu FLM 150,600 2400, Flashwave 7200, Channel Banks, Adtran MX2800, ISDN, Frame Relay, ATM, Telnet, SS7,TCP/IP, VoIP, Nokia HSPDA+

 

Applications: Lucent, WaveStar, CIT, NetSmart 1500, Nortel Preside, Cienna, Node Manager, Wolverine, NetOps Manager, Spyglass, Circuit Vision, BTS Site Manager, Remedy, Clarify, RFM, Siterra, AOTS, Citrix, GoGlobal, WinFiol, WinSCP, JDSU, iBWAVE, Homer, 5060 WCS/ Spatial WEM Clients  (911 data fill), BTS Site Manager

 

Switches: Alcatel and Tellabs MSN, Ericsson OSS/CDMA/GSM, UMTS 3G& LTE, Nortel EVDO/CDMA, Nokia BTS/RBS,DMS 100/250/500, Siemens-Fujitsu, Omni, Sentient ATM, Lucent 5ESS, Cienna and Titan 5500, Alcatel-Lucent Omni, Vista, WLAN, Adtran, DeMax, Ericsson RBS 6000, Ericsson MME-HW , Adtran Express 6000 and SGW-SE1200

 

Testing Equipment: Anritsu, Andrews WLS, T-Berd 107a, 224, 209, 310, (DS1-DS3), Fireberd 6000, Sage 930, Net Analyst, React, CenTest, Integrated Digital Test System, Digital multi-meters, BERD 4410A, Power meter, TIMS AM-48, Anritsu Tester, Transceivers, Network and Spectrum analyzer  

 

Professional History:

 

JAG Telecom (Kyle Stadium- AT&T) Feb 15 – Sept 15

DAS Install Project Manager

·   Deployment of four five men tower and installation crews on RF/fiber cabling and installation for in-building DAS to meet coverage and capacity objectives.

·   Drive designs for capacity intensive venues using multiple antenna locations within limited space.  Conduct analysis and present initial findings of RF problems.

·   Collect data from field scanners & walk-test plots for maximum bandwidth and perform CW testing of interference for increased capacity.  Troubleshoot pre/post implementation performance analysis issues.

·   Management of team members in obtaining and maintaining all documents related to modification, collocation and construction.

·   Attend internal deployment meetings with other managers, Senior Managers and team members to review the status of each job and implement changes as necessary to ensure timely project completion.

·   Attend customer deployment meetings to provide Stakeholder with comprehensive job status reports and resolve any conflicts or issues that will impact project completion or cost.

·   Ensure accurate and complete files are maintained in a project tracking system with complete close-out documents and are distributed in a timely manner.

 

Creospan (Sprint)               July 14 – Jan 15

Site Commissioning/Integration Project Manager

·   Managed deployment in the southeast region on sites from construction complete to On-Air status. Interfacing with CM’s, RF engineers and OEM PM’s to ensure completion of C&I and ATP activities per schedule. 

·   Capture previous day results/issues and develop plan to resolve sites that did not pass C&I/ATP.

·   Daily Go/No Go calls to lock down next day C&I site specific work plan and coordinate deliverables from RF, OEM and others to insure CIQ data templates are complete and accurate to support successful integration and ATP of sites. 

·   Responsible for end state Backhaul has been delivered, access has been cleared, MOPS have been written, submitted and approved.  Track CORE readiness and coordinate market schedule. 

·   Coordination of GC and OEM scheduling by locking down three week forecasts C&I, ATPs, On Air’s.

·   Assist in troubleshooting items that are delaying critical path activities and offer expertise to assist RSD & OEM teams and field resources to overcome challenges that involve CX, C&I, ATP completion. 

·   Develop short and long term goals for assigned group, participate in budget management, issue reports and notifications, and lead major network recovery efforts

·   Assist in continued Process Flow and MOP document creation and/or review to maintain understanding of work flow aspects C&I and On Air activities

·  Experience with Sprint CSMS, CMC and ClearWire NTM ticketing systems, Siterra, Velocity, Macros, Pivot tables, V-lookup and CNS_IBS, including proper closure of tickets/tasks and work-log updates

 

Synergie Tech Solutions (T-mobile)               Oct 12 to Jul 14

TDOA E-911 Engineer

·   Managed 15 three man teams in the West Region on implementation of E911 (Emergency 911) systems and monitoring E911 nightly WAR room bridge

·  Supervises day-to-day activities of technicians (prioritizes workloads, resource planning, overseeing daily/weekly activities, approve time, etc.) to achieve Network Trouble Management (NTM) standards compliance and network reliability metrics (Service Level Agreement (SLA), Mean Time to Repair (MTTR), network availability). Monitor quantity and quality of work performed by NOC technicians.

·   Experience with T-Mobile UMTS Voice network architecture and software: Service Assurance Automation Tool, LCS Run books, Modernization LTE MTLR, MS Office Suite/Project, Excel and V-Lookup

·   Experience with OMC applications, Scout, Solaris and EMS/SST clients.  Ability to roll BCCH, change LAPD state, power down BTS/LMU, Beacon and Spectral testing, clear site alarms and read notification logs. 

·   Support the GSM/UMTS modernization deployment, L1900 Rural America and L2100 projects by ensuring minimal impact on the existing network during the process.

·   Create HOMER trouble tickets for all new faults; update TMO Mechanical fact sheets and TDOA work log.

·  Audit and maintain integrity of operations-centric data in all engineering systems, including proper closure of tickets/tasks and work-log updates

·   Monitoring site performance and troubleshooting issues with the field teams.

 

Marquis Group (Ericsson)               Jan 12 to Oct 12

Field Manager DAS/ LTE

·   Scheduled 4 two man commissioning on installation and integration of AT&T 5G and LTE Network.

·   Work closely with customer regarding system design, performance and optimization.

·   Orchestrated bridge support for New Site Builds, NTP1 audits and DAS/LTE data call testing and Ethernet and Gigabit switching during cell site maintenance

·   Perform routine maintenance on RF and software/hardware updates to the Network Elements and LTE KPI monitoring along with reviewing data of assigned sites and report errors or discrepancies to management.

·   Work effectively cross-functionally to identify and resolve compliance issues.  Respond quickly and effectively to resolve NOTAM, monitoring system and network performance issues.

·   Coordinate, oversee and perform system optimization of multi-node cell towers and coordinate drive testing.

·    RF troubleshooting using a variety of measures to confirm system antenna’s using test equipment, power density, power meter and spectrum analyzer along with KPI monitoring.

·   Managed turf vendors to complete all DAS modification and new site build design and build, coordinate between AT&T, C&E, RF Engineering, Turf and OEM vendors. 

     Field Manager, 4G/5G UMTS (AT&T)                           Apr 11 to Jan 12

·   Scheduled 8 two-man commissioning/troubleshooting crews in the Northern California market

·   Plan and schedule daily work activities, maintain hours and assist contract field engineers with site issues (access/troubleshooting).  Prepare close-out packages to turn over to customer. 

·   Coordinate logistics, site acquisitions and site visits with customer and other EF&I groups to keep project on schedule and executed in a timely manner. 

·   Interact with market, regional and national departments to assist in developing new tools, processes, and planning/scheduling workload execution and negotiate cost effective ways to stay under budget. 

·   Familiarity with FAA/FCC and EH&S compliance requirements related to wireless and DAS cell sites.  Review bill of materials (BOM) for MODS and separate orders from civil and OEM vendors.

·   Work with logistics team and supply chain to expedite orders and communicate any delays and issues w/ equipment orders to vendors and PM’s to reforecast delivery dates. 

·   Experience on UMTS 1C - 4C integration/ troubleshooting, OBIF solutions, GSM/UMTS power conversion (-48 to +24) and ETTC (Cisco/SIAD router) install/test & turn-up along with PSAP/SIM/DATA and experience on LTE nodeB installation/integration.

·   Keep Tower Operations Manager well informed regarding operational and maintenance issues associated with their assigned sites.  

 

Glotel Inc (T-Mobile)            Sep 10 to Mar 11

Switch Engineer

·   Experience with T-Mobile UMTS Voice network architecture. Rehome NodeB and RNC Commissioning/ Integrating Nokia RNC, Alcatel-Lucent RSP (7670/5620) and MGW. 

·   Experience with Nokia OSS and XML scripts.  Ability to provision, test and troubleshoot high speed circuits (T1/DS3/OCn/ETTC) including iDS0 circuit in the 5500 DACCS or Tellabs Metro-Watch.

·   Perform RF Audits checks, identify and solve RF coverage holes and overshooting areas from OSS statistic and drive test data

·   Experience with Nortel DMS and Alcatel Spatial Switches, Spatial WEM client, OMC applications, Scout, Solaris and EMS clients.  Ability to lock and unlock sites, roll BCCH, change LAPD state, power down BTS, check site alarms and read notification logs. 

·   Knowledge of WCDMA theories including RNC configure Physical Interface Configuration, ATM Resource Management, Iu-Cs Integration, KPI monitoring, Integration to DCN, Iu-PS Integration in  RNC, Signaling in ATM networks.

·   Build RSP paths and write scripts for data fills. Create IMA groups/channel adds (CLI) and GUI path build in RSP (ALU-MSN). 

·   Integrate BTS into the network, Rehome BTS from one BSC to another; update appropriate MSC parameters and back-up commissioning data files.  Able to create triplets and TAPs in the DACCS and create HOMER trouble tickets for all new faults. 

·   Resolve & update LK tracker issues and load UMTS licensing.

 

ASAP Staffing (AT&T)            Nov 09 to Aug 10

Network Manager / 3G Transport Engineer

·   Network engineer for AT&T MPC group in Adhoc environment. 

·   Responsible for a variety of activities, specialized and large-scale, related to the RNC, MSN, RBS( Node-B),KPI monitoring

·   Projects related to the RAN such as Physical and Virtual rebalances cell definition within the RNC/OSS and Tellabs, Alcatel, Linux, Lucent MSN,T1-adds and ETTN (ip) expansions on Ericsson and Lucent network.  Knowledge of UMTS layer 2 switching concepts and layer 3 IP routing protocols and KPI monitoring, , KPI monitoring and optimization for accessibility throughput.

·   Experience with TCP/IP protocols (DNS, SMTP, FTP) networking, configuration, monitoring and knowledge of CPP Platform supporting IP transport. 

·   Experience in analyzing and trouble-shooting UMTS transport network and performance issues. 

·   Ablility to interpreted Ericsson TND/CIQ/EDP from AT&T for MSN (Tellabs and ALU boxes) and DACS (Tellabs). 

·   Working knowledge on ATM, IP and transport design (T1, DS3, OC3/12/48) and integration of the Alcatel 5620 RSP-ESE. 

·   Proficient in creating scripts, using script creator for use in OSS using MoShell command and KGET files to access RNC in order to rehome/rebalance/reconfigure and make template change activities for wireless networks.

·   Experience on ALU/Tellabs 7670 MSN product sinking them for positive connectivity to RNC. 

·   Excellent knowledge of RAN Topology, Access Transport (ATM) Aggregation Strategy, Physical Port layout and connections between various wireless nodes.  Ability to solve complex problems that require substantial analysis and investigation related to network and system performance. 

·   Work with cross-functional teams to define, propose and deliver Ericsson solutions.

 

MBI Consultants (Ericsson)Jun 08 to Jul 09

Field Manager / Second Carrier Add Supervisor

·   UMTS Lead for optimization activities for WCDMA network using enterprise post-processing and KPI reporting application for cluster/market acceptance. 

·   Second carrier pre & post tuning, optimization of active activities, T1 reconfiguration on GSM and T1 add to UMTS, data processing, drive-test processing and report generation.

·   Perform RF network design, planning and optimization activities. 

·   Ensure data integrity of various morphology/topography databases and drive test data for model calibration.  Carry out area and site surveys to identify RF equipment location and antenna orientation. 

·   Analyze equipment and antenna co-location requirements for different technologies. 

·   Perform inter-modulation analysis and site candidate evaluation. 

·   Verify RF related site engineering drawings, site build verification and acceptance. 

·   Ancillary RF equipment: TMAs, RET antennas, GIS software (MapInfo), etc. 

·   Experience with drive-test tools: Ericsson TEMS, Andrew Invex3G, PCTEL Clarify & Actix Analyzer used for post processing.

 

 

Two Roads Professional (AT&T)           June 07 to Feb 08

Design Engineer

·   Project Manage AT&T’s project Light Speed. OSP Drawing F2 FTTN (Fiber to the Node) conditioning jobs that break bridge tap and replace incompatible terminals in ARES to provide UVERSE service in southern CA.

·   Supported field engineers and provisioning process of DS1/DS3 circuits (wired, RF and spread spectrum)

·   DaVAR & Net DSL testing to qualify facilities for VDSL service using mechanized work print.  

·   Redesign conditioning work prints and re-fielding survey and audit installation acceptance criteria. 

·   Verify related site engineering drawings with local jurisdiction.

·   Use funding out of the FTTN Rehab budget and show proper reasoning through design to show costs.

·   Facilitate project logistics; develop presentations, project tracking documentation and completion of the project and services.

·   Support leasing/zoning teams at zoning hearings along with construction bid walks, site acquisition meetings to provide input related to network, engineering deployment requirements &timeline solutions. 

 

Goodman Networks (Ericsson)             Jun 06 to Dec 06

Field Manager/Logistics Manager

·   Manage/monitor multiple GPS extended run contractors on installation along with daily updates to Cingular tracker. 

·   Maintain project and track all True Position LMU site equipment installations. 

·   Quality audit LMU (T1) pre installation on Ericsson GSM switches. 

·   Market logistics:  order of site materials and invoice management. 

·   Coordinate installation of LMU, Flex master (T1), DS1, DS3, OC3 & OC12 while working with upper management, field techs, contractors and outside vendors to ensure all needs were met. 

·   Maintain and manage contract companies on GPS antenna extended run equipment, accountability of mandated hours/trip charges and any excess charge to invoice outside scope of work. 

·   Troubleshoot and maintenance of sites with NOC as warranted

·   Product Quality Audit Coordinator T-Mobile wireless sites in LA1market.

·   Call test Ericsson GSM switches: IS-136 TDMA, GSM 2G/2.5G, and UMTS 3G Test new site turn-up prior to PSAP integration, site modification & troubleshooting.  Accuracy testing/validation perform PSAP and TEMS testing. Commission LMU & CSU card, test T1

 

MLC Wireless (Nokia)                            Jan 05 to Jun 06

NRT2 RF Manager

·   Manage Commissioning and Integration teams on Nokia BTS, True Position/ LMU/Kentrox, DSU, commission CSU card, test T1, barcode new site builds, distribute/reconfigure and sweep RF antennas, troubleshoot and re-commission cell sites. 

·   Participate in monitoring the network of its systems performance of minimal drops (interruption) of service.  Prepare integration site paperwork and sweep tests, test-call all sites. 

·   Technical Project Lead of UMTS, GSM and TDMA switch/core data equipment. 

·   Carry out area and site surveys to identify RF equipment location and antenna orientation. 

·   Responsible for all projects underway at several switching centers.

·   Decommissioning of legacy TDMA switch centers, removal of switches, DACS, racks, power/battery plant – returning building to re-leasable condition.  Plan and coordinate E911 phase 0, I & II and CALEA drive testing.

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